About this vacancy

H. Breakell & Co. (Blackburn) Ltd is one of the UK’s longest established lift companies having been in existence for over 100 years. The company are looking to recruit a business administration apprentice to undertake reception duties, service department administrative duties, and general office administrative duties.

This role comprises the following elements:

1. Reception
2. Service department administrative duties
3. General office administrative duties

The role requires a self-motivated individual with a willingness to learn, who is committed to achieving and exceeding objectives and delivering excellent customer service. GCSE Maths and English to Grade C/5 or above is essential.

If you have the drive and ambition to succeed in the private or public sector then the Business Administration Apprenticeship will give you the skills required to prosper. The role of a Business Administrator may involve working independently or as part of a team and will involve developing, implementing, maintaining and improving administration services. Responsibilities include; engaging with different parts of the organisation, interaction internal or external customers, contributing to efficiency, supporting functional areas, team working and resolving issues as requested. You will develop knowledge, skills and behaviours in communication, decision making, record and document production, planning and organisation, project management, regulation and legislation, business fundamentals and professionalism. As an apprentice you will attend college for one day per week.

To apply, send your CV and Cover Letter to [email protected]

Duties/main responsibilties include:

Reception duties:

• Answering the main incoming telephone line in a professional manner and passing calls to the relevant person within the business
• Taking accurate messages where necessary and ensuring these are passed to the relevant person within the business
• Logging call outs and uploading to the service Life system
• Booking service visits with the customers
• Accepting small goods deliveries in the office

Service Department admin duties

• Updating the call out log, route planner, engineer plans and Service Life throughout the day
• Update completed maintenance visits on the weekly spreadsheet
• Scanning engineers’ job sheets, timesheets and other relevant paperwork
• Assisting with booking engineers in with customers for repairs
• Send out engineers’ instructions on the daily calendar and memos when required

General office admin duties

• General filing to be completed on a daily basis
• Post to be stamped up and taken to the post when required
• Make up new service and job files when required
• Keep work area and filing room tidy, including stationary cupboard

Working week

Monday to Friday